Resetting Your Solaro Device

Edited

If you need to reset your Solaro QR1/QR1-UC or FR1/FR1-D device, you have three options depending on your needs.

IP Reset

Restore network settings while keeping your configurations:

  1. Wait for your device to fully boot

  2. Locate the IP reset button:

    • QR1 models: Front panel

    • FR1 models: Back panel

  3. Press and hold for 10 seconds

  4. Release when complete

This returns all network interfaces to DHCP mode, removing any static IP addresses.

Factory Reset via Firmware Update

For a complete reset that preserves your hardware integrity:

  1. Back up your configuration file (.pjxml)

  2. Perform a standard firmware update

  3. Reinstall your configuration if needed

This method clears all configurations while updating to the latest firmware.

System Recovery

For comprehensive system restoration:

  1. Contact your authorized Xilica reseller or distribution partner

  2. Request assistance with a recovery update

  3. Follow their guided process

This reloads the entire device operating system and file system.

For visual guidance, watch our support video: Factory Resetting Xilica Hardware