Handling Network View Error Messages in Xilica Designer

The major version number of Xilica Designer differs from your device firmware. This causes communication breakdown and requires firmware update before your device will work with this version of Xilica Designer.

Your device has a lower minor version than recommended by Xilica Designer. While basic communication will work, newer features in Xilica Designer (such as new DSP modules) won't function properly. We recommend updating your device firmware.

Xilica firmware uses the numbering scheme X.Y.Z (example: 4.1.0)

• X (Major Version) — Indicates significant compatibility or communication protocol changes. Different major versions between Xilica Designer and devices will cause incompatibility.

• Y (Minor Version) — Indicates functionality changes while maintaining communication protocol compatibility. Mismatched minor versions may limit access to newer features.

• Z (Build Number) — Indicates minor patch updates and bug fixes.

Xilica Designer allows you to synchronize your computer's clock with the device's real-time clock. A clock icon appears in the lower left of the device block in Network View:

• Normal clock icon — Device time matches your computer

• Clock with question mark — Device time differs from your computer

This clock relates to time of day only and doesn't affect digital audio clocking.

To synchronize:

• Single device: Right-click device block → Synchronize Device clock

• All devices: Click "Sync clock to all devices" in Network View

Your device will automatically reboot after synchronization.

This indicates your processor contains no programming or project file.

If this error persists after loading a design, restart both the device and Xilica Designer.

This indicates an Ethernet connection problem with your device. When a device is detected, Xilica Designer establishes a TCP connection. This error appears if device information can't be obtained after a one-minute timeout.

A temporary network issue may resolve itself within a minute. Persistent network issues will continue to display the TCP Error icon.

1. Disable your computer's firewall temporarily

2. Disable any active antivirus software

3. If directly connected to the AV network, disable Wi-Fi on your computer

4. Check for duplicate IP addresses:

   • Disconnect the processor from the network

   • Ping its IP address

   • A reply indicates a conflicting device with the same IP address

5. Right-click device block → Remote Reset Device to reboot hardware

6. In Network View, right-click device block → Device Setup → Network tab → Connectivity Test → TCP Test

7. Verify your computer's IP address range matches your device IP range

8. Check multiple network interfaces:

   • Network View displays your computer's IP address(es) in the top left

   • Multiple addresses indicate multiple network interfaces (Wi-Fi, Bluetooth, etc.)

9. Ensure device IP address shares the same subnet as your computer (or use a router with DHCP)

10. Minimize active network interfaces on your computer to reduce traffic confusion

11. Try a direct connection to isolate network issues