Handling a "Load Config" Error in Xilica Designer

If you encounter a "Load Config" error when trying to go online with your system, try these troubleshooting steps:

1. Check Physical Connections

   • Test and/or replace the network cables between your computer and the Xilica device

   • Ensure all connections are secure

2. Verify Sample Rate Settings

   • Look for sample rate mismatches between components

   • For example, if the Dante card is set to 96k in Dante Controller, but your FR1 and project file are at 48k, this will cause a Load Config error

3. Confirm Device Names Match

   • Ensure the DSP block name in your project file (.pjxml) matches exactly with the unit name in Network View

   • To edit the device name, double-click the device in Network View and update it in Device Setup

If these steps don't resolve the issue:

• Reboot the hardware

• Restart Xilica Designer

• Try loading a blank project file to the device as a test

• If the blank project loads successfully, your original project file may be corrupted