Resolving Boot Issues on Solaro DSP Devices

If your Solaro QR1 or FR1 is caught in a boot loop, follow this troubleshooting guide to identify and resolve the issue.

During normal startup:

• The blue Operate LED will flash slowly (located on the back panel of FR1 or front panel of QR1)

• After approximately 30 seconds, this LED should become solid

• If the device continuously restarts before completing initialization, it's in a boot loop

If your device has a Dante port:

• Ensure it's physically connected to a DHCP network

• A known issue occurs when a Dante port with static IP addressing becomes disconnected

• Power down the device

• Remove all IO cards from the DSP frame

• Attempt to restart the device

• If successful, reinsert cards one at a time to identify the problematic component

If these steps don't resolve the issue, contact your local Xilica reseller or distributor for additional support.