Resolving Dante System Fatal Error in Xilica Designer

Edited

If you see a Dante system fatal error after launching Xilica Designer, you're likely connected to the AV network via Wi-Fi only.

While Wi-Fi allows basic Ethernet communication with your Xilica devices, it prevents Dante discovery and management functions from working properly in Designer.

How to Fix It

To restore Dante integration:

  1. Connect your computer directly to the Dante network using an Ethernet cable

  2. In Dante View, verify the correct network interface is selected under Network interface to search for Dante Devices

  3. Restart Xilica Designer

This simple three-step process should immediately restore full Dante functionality within Designer.