Support Hub
  • Contact Us
  • Home
  • Sonia Series
  • Products
    • Solaro Series
        • Licensing an unlicensed Xilica Solaro device
        • Using the Xilica Solaro FR1/QR1 at 96k sample rate
        • Factory resetting Solaro series devices
        • Updating XC-SUB Firmware
        • Understanding phantom power limitations with Xilica Solaro and Gio products
        • Sourcing the original Solaro QR1 external DC power supply
        • Understanding the Solaro QR1/QR1-UC fan and temperature readings
        • Summing or mixing channels pre-AEC
        • Performing a Solaro, Gio or Sonia firmware update
        • Compatibility of PoE power delivery devices for Xilica products
        • Monitoring and managing Solaro DSP device resource usage
        • Loading a pre-designed template to a Xilica Solaro device
        • Password Protecting a Solaro DSP
        • Dante routes disappear after loading the Xilica design to devices
        • Understanding Dante channels and Flows for Xilica hardware
        • Loading a Project File design to device(s) and going live with a system
        • Exporting system programming from Xilica hardware
        • Programming a Xilica system's power-on state
        • Enabling Dante audio IO for the Xilica FR1-D and Xilica QR1 DSPs
        • Device status indicators for Xilica Gio Bluetooth
        • Troubleshoot a boot-cycling/looping Solaro QR1/FR1
        • Can I add Dante to an existing FR1?
        • Xilica HearClear™ AEC parameters & specifications
    • Sonia Series
        • Xilica Gio/Sonia support for static Dante IP addressing
        • Accessing EASE files for the Sonia C5 Speaker
        • Factory resetting the Xilica Sonia Amp
        • Daisy-chaining Sonia C5 Speakers
        • Sonia Amp Loudspeaker Compatibility
        • Sonia Amp Speaker Channel Indicators
        • Troubleshooting no audio through Sonia Speakers
        • Configuring Sonia Amp's Power Management Feature
        • Maximum cable length between Sonia Amp and Sonia C5 loudspeakers
        • Sonia Amp Power Output
        • Managing and updating Xilica firmware
        • Xilica API for third-party control of Solaro, Gio, Sonia, Neutrino & Uno devices
    • Gio Series
        • Xilica Gio/Sonia support for static Dante IP addressing
        • Troubleshooting a USB audio connection to the Xilica USB card (XC-SUB) or Gio USB network endpoint
        • Factory resetting Xilica Gio series devices
        • Controlling the Xilica Gio series products with a third-party control system
        • Programming third-party control of a Xilica system
        • Controlling Xilica Gio devices from XTouch or a third-party control system
        • Configuring Xilica Gio USB in the Designer software
        • Configuring Xilica Gio XLR's Dante networked audio
        • Configuring Xilica Gio USB's Dante networked audio
        • Configuring Gio Bluetooth's Dante networked audio
    • User Interfaces
        • Factory resetting the Xilica Lucia push-button rotary encoder
        • Handling TCP connection errors between a Xilica controller and a third-party device
        • Controlling multiple parameters simultaneously with Xilica XTouch, Lucia or XWP
        • Programming the Lucia wall panel controller
        • Managing XTouch panel resolution
        • Using Lucia’s Advanced Mode
        • Xilica XT80 touch panel network adapter capabilities and limitations
        • Creating radio-buttons on a Xilica XTouch control panel in Xilica Designer
        • Navigating between pages on a Xilica XTouch control panel
        • Create Custom GUI's in XTouch
    • Software Downloads
        • Download Xilica XTouch control app
        • Xilica Solaro (FR1/QR1) recovery firmware and instructions
        • Download the latest version of Xilica Designer
        • Accessing the configuration software for Neutrino & Uno devices
    • Customer Experience
        • Download the latest version of Xilica Designer
        • Mainboard BIOS firmware instructions and download for Xilica Solaro (FR1/QR1)
        • Download the Xilica USB driver for mainboard and recovery firmware updates
        • Download Xilica DLP/DCP/DSPX firmware
        • Download Xilica Uno template files
        • Download X Series (XP, XD, XA) firmware
        • Resetting the password for an XSeries device
        • Connecting to a Xilica system from a host computer on a different network segment
        • Download the XLink software for Xilica DLP/DCP/DSPX devices
        • Xilica end-of-life product listing
        • Xilica X Series hardware & software management
        • The Xilica Rio 1616N loses its Dante static IP address
        • Xilica Neutrino, Uno, Rio Dante device names revert to default
        • Release Notes for Designer 4.9
    • Programming & Configuration
        • Download the latest version of Xilica Designer
        • Download the Xilica XConsole software for X Series devices
        • Download-Project-Backup-File option is missing
        • Handling a Dante system fatal error in Xilica Designer
        • Gio Bluetooth configurable settings in Xilica Designer
        • Creating and managing presets in the Xilica Designer software
        • Setting up mute sync between a Xilica Solaro processor and a UC app such as Teams or Zoom
        • Activating the Xilica HearClear™ AEC license for a Solaro FR1 or QR1
        • Validating or troubleshooting third-party control commands to Xilica's API
        • Ethernet networking best practices for Xilica products
        • Integrating Aver® PTZ camera control with Xilica Solaro solutions
        • Integrating Lumens® PTZ camera control with Xilica Solaro solutions
        • Integrating the Shure® MXA920™ microphone with Xilica Solaro solutions
        • Integrating the Sennheiser® TeamConnect Ceiling 2™ with Xilica Solaro solutions
        • Release notes for Designer 4.8
        • Handling a "signal loop" error in the Xilica Designer software
        • Handling Network View error messages in the Xilica Designer software
        • Download the Xilica API for third-party control of Solaro, Gio, Sonia, Neutrino & Uno devices
        • Using multiple Sennheiser TeamConnect Ceiling 2 micophones with the Solaro QR1/QR1-UC
        • Determining your host computer's IP address for Designer software communication
        • Scheduling presets in a Solaro system for a specific time/date
        • Managing, saving, and transferring Designer files (.pjxml & .sxml)
        • Loading a pre-designed template to a Xilica Solaro device
        • Exporting a blueprint of a system design from Xilica Designer software
        • Configuring Xilica Gio XLR in the Designer software
        • Configuring Xilica Dante networked audio
        • Troubleshooting Dante in the Xilica Designer Software
        • Xilica Designer software updates
        • Control Panel update is required for continued operation warning
        • Partitioning a Xilica Designer Project file
        • Loading a Project File design to device(s) and going live with a system
        • Handling a "Load Config" error in the Xilica Designer software
        • Creating User-defined devices in Xilica Designer's Project View
        • Preserving run-time parameter settings when exporting the Project File (.pjxml) from hardware
        • Exporting system programming from Xilica hardware
        • Exporting third-party control information from the Xilica Designer software
        • Using the CueCore2 Lua driver in Xilica Designer for lighting control
        • Password protecting a Solaro project file
        • Xilica ACC-POE-95W PoE injector power and data specifications
        • Lua Engine information and resources for third-party device driver creation in the Xilica Designer platform
        • Understanding carriage returns for control of third-party devices from Xilica Designer
        • Xilica Room Templates with Follow Me Auto Camera Preset Recall

    Sonia Series

    12 Articles in this Cateogry

    • Xilica Gio/Sonia support for static Dante IP addressing

      The initial production release of Gio and Sonia Amp did not support the static ad...

      dante ip configuration

    • Accessing EASE files for the Sonia C5 Speaker

      An EASE file with data on the Sonia C5's acoustic performance is available in the...

      sonia c5 ease files

    • Factory resetting the Xilica Sonia Amp

      To perform a factory reset to the Xilica Sonia Amp, with the device powered-on, p...

      amplifier resetting

    • Daisy-chaining Sonia C5 Speakers

      Each Sonia C5 loudspeaker contains two CATx connection ports, allowing for connec...

      connecting linking

    • Sonia Amp Loudspeaker Compatibility

      The Sonia Amp was developed specifically for, and QA tested with Xilica Sonia ser...

      speaker sonia

    • Sonia Amp Speaker Channel Indicators

      Each Sonia Amp speaker channel port contains two LEDs (Left and Right), and they ...

      sonia indicators

    • Troubleshooting no audio through Sonia Speakers

      There are a few possible reasons no audio can be heard passing through Sonia Spea...

      sound issues speaker problem

    • Configuring Sonia Amp's Power Management Feature

      Open the Sonia Amp Configuration tab by double-clicking on the Sonia Amp device t...

      sonia amp power settings

    • Maximum cable length between Sonia Amp and Sonia C5 loudspeakers

      There is no theoretical limit to the category cable distance between the Sonia Am...

      cable distance sonia speakers

    • Sonia Amp Power Output

      The output power of Sonia Amp is dependent on the PoE input power and PoE Mic Por...

      sonia amplifier

    • Managing and updating Xilica firmware

      The Device Firmware Manager in the Xilica Designer software provides current and ...

      maintaining upgrading

    • Xilica API for third-party control of Solaro, Gio, Sonia, Neutrino & Uno devices

      SOLARO SERIES | THIRD-PARTY CONTROL API 1. Introduction This third-party control ...

      xilica api control protocol
    Get the latest software
    Access legacy software

    Need further assistance? Simply reach out to us with your query.

    contact customer support
    • Privacy
    • Terms of Use
    • AdChoices & Cookies
    Copyright 2024 Xilica Corporation

    Knowledge Base Software powered by Helpjuice

    Back to Top
    Expand