Solaro Series
Restoring Your Solaro Device License
If your Solaro device shows as "Unlicensed" in Network View, you can quickly restore functionality by following these steps. Device licenses manage es...
Updating Your Xilica Device Firmware
Keeping your Xilica devices updated ensures optimal performance and compatibility with third-party equipment. Xilica Designer automatically identifies...
HearClear™ AEC Technology Specifications
Xilica's HearClear™ Acoustic Echo Cancellation (AEC) technology eliminates unwanted echoes during video conferencing, ensuring clear communication for...
Understanding Dante Flows in Xilica Devices
Every Xilica device has specific Dante capacity limits that affect how it can connect with other devices on your network. Device Dante Channels Dante ...
Resetting Your Solaro Device
If you need to reset your Solaro QR1/QR1-UC or FR1/FR1-D device, you have three options depending on your needs. Restore network settings while keepin...
Five Ways to Trigger Presets in Solaro Systems
Xilica Solaro offers multiple methods for activating system presets, giving you flexibility in how you control your audio environment. Trigger presets...
Accessing Diagnostic Logs for Solaro Devices
Xilica Designer 4.8 and later includes enhanced troubleshooting capabilities through improved device logging. Open Xilica Designer's Network View Ensu...
Running Diagnostic Tests on Solaro Devices
When troubleshooting potential hardware issues, Xilica provides diagnostic tools to help identify problems with Solaro processors. Open Xilica Designe...
Adding Dante to Solaro FR1 Processors
The Solaro processor family includes two FR1 variants with different network capabilities: FR1 : Standard processor without Dante connectivity FR1-D ...
Resolving Boot Issues on Solaro DSP Devices
If your Solaro QR1 or FR1 is caught in a boot loop, follow this troubleshooting guide to identify and resolve the issue. During normal startup: The bl...
Enabling Dante Audio Connections
Configure your Xilica devices to communicate over Dante networks with these simple steps. All Solaro FR1-D units come with Dante capability built-in. ...
Managing Dante Routes in Xilica Designer
Xilica Designer offers integrated Dante routing capabilities that eliminate the need for separate Dante Controller software. Understanding how this wo...
Exporting and Preserving System Programming
Learn how to back up your system configuration and capture current settings from Xilica hardware. To export the system programming from installed hard...
Setting Your System's Power-On State
Xilica Designer allows you to define exactly how your system behaves when powered up. Open Xilica Designer Go to Project View Click on any empty area ...
Securing Your Solaro DSP
Add password protection to your Xilica Solaro devices to prevent unauthorized system changes. Password protection restricts: Loading project files to ...
Using Pre-Designed Templates
Xilica's Solaro series DSPs include ready-to-use templates that can speed up your system configuration. Access these templates through two simple meth...
Monitoring System Resources
Keep your Xilica system running at peak performance by regularly monitoring resource usage. Right-click on your device in Network View Select "Device ...
Using AEC with Multiple Microphones
For optimal conferencing performance, proper management of your acoustic echo cancellation (AEC) is essential. Always maintain a 1:1 relationship betw...
Managing Your Solaro QR1 Temperature
Recent QR1/QR1-UC models include an advanced cooling system designed to extend product life and maintain optimal performance. You can check your devic...
Finding a Replacement Power Supply
If you need to replace the external DC power supply for an earlier version of the Solaro QR1, we have the specifications you need. The external power ...
Understanding Phantom Power Limits
Every Xilica Solaro and Gio device has specific phantom power limitations. Staying within these limits ensures optimal performance and extends product...
Updating XC-SUB Firmware
Ensure your XC-SUB card receives the correct firmware by following this simple process. Locate your QR1 device in Network View Right-click on the devi...
Using Your Solaro FR1/QR1 at 96kHz Sample Rate
The Solaro FR1 and QR1 models support 96kHz operation, enhancing audio quality for premium installations. Here's how to enable this feature and what t...